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Sierra Trading Post Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 9.0


Sierra Trading Post
Not Customer Certified
Over 700,000 customers have rated this store since 2001
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1 On Time Delivery: 9.4 Customer Support: 9.2 Product Met Expectations: 8.7
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 94% 92% 93%
Icon: NeutralNeutral 2% 3%
Icon: NegativeNegative 6% 6% 4%
*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Sierra Trading Post

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 17, 2008
Very pleased with product and service!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 17, 2008
you get accurate product descriptions, great prices, best warranty on the web, fast shipping, get to find out WY weather when you talk to the always courteous support people.

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 16, 2008
I have already cmmunicated with Glenn Tanner re difficulties with initial registration of account. Further, I am already getting somewhat irritated with the number of surveys and responses sought. All I wanted to do was buy a pair of shoes.

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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 16, 2008
Seemed to take longer to get my order. Maybe that is a reflection of higher fuel costs. Haven't ckecked my products thoroughly. Will do so today.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 16, 2008
Once again, a flawless purchase from STP

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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 15, 2008
A 25% promotional code was not honored so I ordered with a 20% promotional code and asked to be refunded the difference. It took several emails and in the end I was given 5% off the 20% off price, which is not the same as 25% off the price in the first place. The difference was only about $1 in the company's favor, but it irritated me not to have it handled well. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 15, 2008
I love my timbuk2 bag!! My bag was shipped quickly and was able to track my bag via their website so I could anticipate my delivery!! Kudos to them!!!

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 4.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 15, 2008
The product was not a new complete bath as advertised. Nowhere on your site did it say that parts usually included in that company's bath would not be included in my purchase! Your packaging was terrible. The box came torn open. I have written to this company and hope that they will supply the missing pieces ASAP. (more)

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 6.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 14, 2008
why dont you shipp over seas with usps instead of ups. much cheaper for the customer and same shipping time.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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1 out of 1 people found this review helpful. Online Shopper
Aug 13, 2008
Very happy,order arrived in A.ustralia in 7 days. Thank you Regards Greg McComb

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