Motherboards.org October 10, 2008 
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MacMall Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.8


Over 10,000 customers have rated this store since 2001
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9 On Time Delivery: 9.0 Customer Support: 8.5 Product Met Expectations: 8.9
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 82% 84% 89%
Icon: NeutralNeutral 9% 7% 6%
Icon: NegativeNegative 9% 9% 5%
*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of MacMall

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 07, 2008
I was amazed at the prince and performance of this product. It is working perfectly with the rest of my system configuration with no trouble at all.

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 3.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 05, 2008
If the refurbished product I bought had worked properly, I would have rated everything as excellent (well, probably wouldn't have needed to talk with customer service and so on).

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 04, 2008
We paid for 2nd day delivery. The computer arrived on the 3rd day.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 03, 2008
The item was very poorly packaged and to make matters worse the UPS delivery person just rang the door bell and I saw him drop the box on the ground which could have caused damage to the drive.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 30, 2008
Only problem was I don't think the delivery service rang the door bell. They left it by the door with a plastic bag covering it so the rain didn't get the package wet.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 27, 2008
I received friendly knowledgeable guidance in making this purchase, as well satisfactory follow up.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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1 out of 1 people found this review helpful. Online Shopper
Sep 25, 2008
I was surprised that when registering my mac book pro with apple care extended warranty, Apple was unable to identify my computer as one of their own. They said that the serial number was not valid/or could not be found in their data base.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 25, 2008
Great service!!!!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 24, 2008
Easy to use site on time delivery no sales tax will make me return whenever my organization has a need

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 6.0  On Time Delivery
Customer Support: 3.0  Customer Support
Products Met Expectations: 6.0  Products Met Expectations
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1 out of 1 people found this review helpful. Online Shopper
Sep 23, 2008
These people need some common sense! They completely screwed up my free engraving on my ipod touch, unbelievably stupid!!..upset customer.

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