Motherboards.org September 08, 2008 
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Dell Small Business Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.6


Over 1,000,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.7 On Time Delivery: 8.9 Customer Support: 8.3 Product Met Expectations: 8.9
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 87% 88% 89%
Icon: NeutralNeutral 4% 4% 4%
Icon: NegativeNegative 9% 8% 7%
*Ratings are for the past 90 days only.

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Reviews of Dell Small Business

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Would Shop Here Again: 4.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 4.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 27, 2008
when I returned a faulty printer, with the power cord and AC adaptor in error, I was forced to purchase them again. The exchange unit didnt not come with it, and i was told it was my fault. NOt at all happy

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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1 out of 1 people found this review helpful. Online Shopper
Aug 27, 2008
Purchased a computer for my husband, service was great in ordering the computer and was very easy to do over the internet. The only phone call I had to make was the order was not here when it was supose to be. It came 5 days later. But over all Dell has been great with any technical questions we have had. And this was the second computer that we have bought from Dell and they are very dependable computers. Plan on buying another one very soon. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 26, 2008
Dell has great products at a great price, fast shipping, very helpful when you call. I had to call about an item and they was fast to help me.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 26, 2008
Dell on line is an excellent site I have purchased several items from them and have never been disappointed with my purchases. They are the go to site for me when purchasing computer equipment.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 6.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 1 people found this review helpful. Online Shopper
Aug 25, 2008
I liked the Dell website because it is easy to use. A few clicks and you are done! On the down side, it took almost one week to get my order...But I must say, the tracking system works great.

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 6.0  On Time Delivery
Customer Support: 4.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
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1 out of 1 people found this review helpful. Online Shopper
Aug 25, 2008
The options at Dell in my opinion for small business are geared toward what they want you to buy but not what you want to buy. It seems that they make it difficult to customize your on-line order unless you do not mind being steered towards what they want you to purchase. (more)

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 0.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 0.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 25, 2008
I have not as yet ordered but have to the site several times and their reputation already preceeds them. Personal reasons why have not yet ordered but will in very near future.

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
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1 out of 1 people found this review helpful. Online Shopper
Aug 25, 2008
Billing on order should have been on personal preferred account and not on business account.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 23, 2008
Product better than expected and came sooner than estimated. Very pleased.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 5.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 22, 2008
This is the only place you can buy ink for the Dell Photo 926 printer.

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