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Amazon.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 9.1


Amazon.com
Not Customer Certified
Over 10,000 customers have rated this store since 1998
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.4 On Time Delivery: 9.0 Customer Support: 8.8 Product Met Expectations: 9.2
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 98% 99% 97%
Icon: NeutralNeutral 2% 1% 2%
Icon: NegativeNegative — — 1%
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*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Amazon.com

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 07, 2008
I purchased a book from Amazon, they always have great prices, shipping is always very quick and their customer service has always found a reasonable solution when I need to return or change an item.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 07, 2008
I shop Amazon for all my books & music. Great selection and good service.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 07, 2008
I always enjoy shopping at Amazon.com since they have ratings and are very suggestive for help on purchasing a product. You seem to have a wide variety of items to purchase and you can find almost anything you need. They ship quickly and follow up on your order. (more)

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 07, 2008
Great site - easy to find what I need - reviews are helpul - easy to find related products.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 07, 2008
Amazon is always quick and easy. Their annual flat-rate shipping option is cheap if you order a lot from them, and they almost always beat their estimated shipping time.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 07, 2008
I buy a lot of books through Amazon. Their prices are good and shipping cheap if I buy enough (and I usually do).If I want a book I ALWAYS go to Amazon.I dislike going to a bookstore.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 07, 2008
The purchase I made was a pull over sweater, the color and clarity were wonderful, the site was easy to manuver,and the website had many great features wonderful color, easy access to apparel, electronics, yard and garden, bed and bath, i think that this is one of the best sites i have seen in a long time (more)

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 07, 2008
Pros-Variety of products-No doubt that they are the leaders in this. Reasonable price and sometimes the lowest Cons- Shipping takes considerably more time.Sometimes the processing times are pretty slow!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 07, 2008
I love amazon.com, it makes things easy to find without me leaving my house or office. The variety is awesome and so are the prices.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 07, 2008
Everything was excellent on this website. Excellent variety of products at good prices. All products arrived on time and in good condition.

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