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circuitcity.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.7


circuitcity.com
BizRate Certified Ribbon Customer Certified
Over 1,000,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.7 On Time Delivery: 8.9 Customer Support: 8.5 Product Met Expectations: 8.8
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 91% 91% 91%
Icon: NeutralNeutral 4% 3% 3%
Icon: NegativeNegative 5% 6% 6%
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*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of circuitcity.com

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 6.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 05, 2008
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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 3.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 05, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 05, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 04, 2008
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 04, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 04, 2008
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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 6.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		1 out of 1 people found this review helpful. Online Shopper
Jul 03, 2008

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008
Ordering was easy. Finding product was easy. Checkout could have some improvements. Had to reenter shipping address even though I had already entered the address for credit card. Why not have an option that says "shipping address same as billing address?" Then if yes enter the additional information. (more)

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 0.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 0.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008
After hearing rave reviews about a product offered on Circuit City.com I went there & attempted to make a purchase. The item I wanted was not available. I signed-up for their email notification for availablity. I received an email saying my item was available. I immediately went to the site to place an order (just received the email literally minutes ago) & the item again was "not available". I again signed up for an email notification..and in a week or so again was notified of new stock being available. I went to the website where the item was still in my cart and ordered from there..the order went thru & I purchased an additional item for me Dad having that one shipped to his home. 4... (more)

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008

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