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Buy.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.4


Buy.com
BizRate Certified Ribbon Customer Certified
Over 1,000,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.5 On Time Delivery: 8.5 Customer Support: 7.8 Product Met Expectations: 8.6
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 90% 87% 87%
Icon: NeutralNeutral 2% 4% 4%
Icon: NegativeNegative 8% 9% 9%
See detailed store ratings
*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Buy.com

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
I placed my order on Friday afternoon and was surprized to receive it next day morning on Saturday. Well done buy.com.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
I was happy with my order delivery, products, and quality of products. So far, all of my purchases made through Buy.com have been pleasant experiences.

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
Item was in stock on the site but was told a couple of days later that buy.com didn't have any more and didn't plan to get any more either.

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
My product has delivery address of credit card while I provided deifferent address for delivery. I tried to cancel it but never able to do it. I still didn't received product I ordered.

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 6.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 2.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
Not sure if the router will actually work for me or not. Having difficulty connecting wirelessly to my computer.

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
I was not able to complete the purchase with PayPal for reasons that were not clear to me. However, I was subsequently able to complete it using a credit card. Also, the advertised price was $20 lower than the actual price.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 3.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
It took over 5 days to ship, only 3 days in transit.

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Would Shop Here Again: 2.0  Would Shop Here Again
On Time Delivery: 2.0  On Time Delivery
Customer Support: 5.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
It took over 7 days

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
Was impressed with the quality of the product.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
The tracking information was worthless. However the printer was delivered in 3 days, much sooner then the 5-9 days promised.

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