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Buy.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.3


Buy.com
BizRate Certified Ribbon Customer Certified
Over 1,000,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.5 On Time Delivery: 8.4 Customer Support: 7.7 Product Met Expectations: 8.5
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 86% 87% 86%
Icon: NeutralNeutral 4% 4% 4%
Icon: NegativeNegative 10% 9% 10%
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*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Buy.com

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 2.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008

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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 2.0  Customer Support
Products Met Expectations: 2.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 01, 2008
Buy.com has consistently provided quality products at an excellent prices.

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 01, 2008
The only issue I have is that delivery carriers input fallacious remarks online when they cannot find an address such as no one is home or business does not exist, this is not limited to fedex but UPS and USPS. If they cannot find an address or cannot deliver the next day please do not put out phantom cards which i never got and tell the whole truth that way the customer can call and get real help from the customer specialists when they get fed up and call. (more)

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