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eBags Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 9.0


eBags
BizRate Certified Ribbon Customer Certified
Over 250,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.0 On Time Delivery: 9.3 Customer Support: 9.0 Product Met Expectations: 8.9
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 93% 94% 95%
Icon: NeutralNeutral 3% 2% 2%
Icon: NegativeNegative 4% 4% 3%
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of eBags

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 1 people found this review helpful. Online Shopper
Oct 06, 2008
KEEP UP THE GOOD WORK!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
eBags was recommended by a friend, and they exceeded expectations.

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
Very happy with my purchase. Great for the golf bag!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 1 people found this review helpful. Online Shopper
Oct 06, 2008
great experience!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 05, 2008
Great selection of merchandise, great prices, and quick shipping!

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Would Shop Here Again: 2.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 3.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 05, 2008
I was slightly dissapointed with the bag when I received it. The dimensions of the sleeve that held the actual laptop was made for smaller bags. This information was stated on another page, not where the dimensions of the bag itself were.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 05, 2008
Excellent product; fast, easy shipment and product return service

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 05, 2008
I received 2 handbags. On one of them the leather was very limp on one side. The other one was fine, but I decided I wanted it in the other handbag's color. I was informed by customer service that I could not exchange that item for the exact same one in a different color, and that I would have to return it and reorder it. I did reorder it plus one other item. (paying a shipping charge, which I did not have on the original order) I then received an e-mail from customer service stating that they could make an exception for me, and that I could exchange the disputed item for the same one in the desired color (for the price I paid and no shopping charge). I appreciate your rectifying this situation... (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 05, 2008
My Mary Francis "Rough & Ready" bag is MAGNIFICENT, and it arrived in ONE WEEK, exactly when eBags said it would! I couldn't be more pleased! All this and plus FREE SHIPPING...why would I shop anywhere else? BRAVO, eBags!!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 05, 2008
Customer service online help was great, they resoved my problem and made my transaction easy!

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