Motherboards.org October 10, 2008 
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Best Buy® Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.5


Over 1,000,000 customers have rated this store since 2001
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.6 On Time Delivery: 8.6 Customer Support: 8.2 Product Met Expectations: 8.9
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 91% 88% 89%
Icon: NeutralNeutral 2% 4% 4%
Icon: NegativeNegative 7% 8% 7%
*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Best Buy®

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
Best buy is an excellent provider of items needed, their quality is outstanding as well as their service. The price and quality makes them well worth buying from. We will use them again and recommend to our friends.

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 3.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
I don't doubt that there are many bargains to be found at Best Buy. Their site is designed well, and things are easy to find. But the buyer must be very careful to be sure that items are properly advertised -- ALWAYS check their advertising against other vendors of the same merchandise. My review of BestBuy.com shows an okay buying experience, but with severe dissatisfaction with "product met expectations" and "customer support" as I will now explain. Best Buy claims the item is compatible with Macintosh, but it isn't. I told an on-line representative about this by phone at least 3 weeks ago about their error. I was ALLOWED to return my purchase to a B&M store and they would... (more)

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
Best place to but ink for printer. Also sometimes have good deals on DVD. Like Rewards Program. If you purchase very much, this can add up to a good savings. Like the store and would probably shop here often

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
WE PURCHASED A LARGE SCREEN TV AND ARE VERY PLEASED WITH IT.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
i like best buy. i dont have time to write an epistle!xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
I have found Best Buy prices to be less than others while still maintaining quality. Please keep up the good work,Best Buy.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
Bestbuy offered a great comparison tool when searching for a particular product. They had some great online speacials.

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 3.0  On Time Delivery
Customer Support: 3.0  Customer Support
Products Met Expectations: 3.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
It was very annoying that best buy was unable to work with Mythic to get people who ordered a Warhammer online an extension. Other vendors that were more organized than BB were able to get the extenion but people who purcashed through BB got screw

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 2.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
I order the Dynex 7" TV online. The reception was terrible. When I went to the store - they didn't even know it was sold online. I have to buy a $40 antenna for the TV to work.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Oct 06, 2008
Overall my experience was great. the items were shipped to me very quickly! the only negative part of the experience was the in-store pick up. it took much longer than the 1 minute promised.

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