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GuitarCenter.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.4


GuitarCenter.com
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store since 2006
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.7 On Time Delivery: 8.4 Customer Support: 8.5 Product Met Expectations: 8.8
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 88% 85% 86%
Icon: NeutralNeutral 4% 6% 5%
Icon: NegativeNegative 8% 9% 9%
See detailed store ratings
*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

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Reviews of GuitarCenter.com

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Aug 02, 2008
The product is excellent, the online reviews really helped. When I ordered, the web page said that that product was in stock, but it wasn't. In this case, I did not NEED the product, so its unavailability did not cause any problems. I realize that the manufacturer was the issue, not GuitarCenter.com, and I don't really have any suggestions for improvement. I'll try GuitarCenter.com again, and hopefully with more positive results. (more)

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 26, 2008
this survey was gay...

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 25, 2008
yes

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Would Shop Here Again: 2.0  Would Shop Here Again
On Time Delivery: 2.0  On Time Delivery
Customer Support: 2.0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
Read full review 		0 out of 2 people found this review helpful. Online Shopper
Jun 02, 2008
These surveys take too long to complete.

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 01, 2008
well done!

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