Motherboards.org August 21, 2008 
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Surveillance-video.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.0


Over 500 customers have rated this store since 2006
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.5 On Time Delivery: 8.8 Customer Support: 8.3 Product Met Expectations: 8.4
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 100% 90% 84%
Icon: NeutralNeutral 5% 6%
Icon: NegativeNegative 5% 10%
*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Surveillance-video.com

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 0.0  Products Met Expectations
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0 out of 1 people found this review helpful. 123
Jul 03, 2008
Compared prices with other vendors. Surveillance-video.com had a very reasonable price. The problem was that they did not stock the item, apparently only order items when they receive an order. Making matters worse they would not provide status until I threatened to cancel the order. They responded by telling us that the item was back ordered. We canceled the order and had to notify our credit card company to be certain they did not attempt to charge us since we doubt their credibility. They wasted our time and we felt deceived as to their presentation/representation of products they have. We looked back on their website and cannot find the product we ordered. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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1 out of 2 people found this review helpful. Steve
Jun 23, 2008
My experience with Surveillance-Video.com was exceptional. Karen Bruno (sales/customer service) was very helpfull and replaced a defective camera the very next day. I will definatly shop with them again on my resort home. I reccomend anyone to give them your business, as i have had an excellent experience. (more)

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